Store Policy
CUSTOMER CARE
At Little Joy Co., we are committed to providing exceptional customer service and making every shopping experience simple, enjoyable, and secure. Our goal is to offer high-quality children's clothing and accessories, supported by friendly, professional, and reliable customer care whenever you need assistance.
If you have any questions regarding our products, your order, shipping, returns, or any other aspect of your shopping experience, our Customer Support team is here to help. We aim to respond to all enquiries within two business days and will always do our best to resolve any issues promptly, fairly, and efficiently.
We believe that every customer deserves honest communication, outstanding service, and complete confidence when shopping with us. Your satisfaction is extremely important to us, and we are committed to ensuring that every order meets the high standards of quality and care that define Little Joy Co.
PRIVACY & SAFETY
At Little Joy Co., protecting your privacy and safeguarding your personal information is one of our highest priorities. We are committed to processing your data responsibly, transparently, and in accordance with all applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect only the information necessary to process your orders, provide customer support, improve your shopping experience, and communicate with you regarding your purchases and our services. Your personal information is stored using appropriate technical and organisational security measures and is never sold, rented, or traded to third parties.
All transactions completed through our website are protected using industry-standard security technologies and are processed by trusted and certified payment providers. Little Joy Co. does not store your full credit or debit card details.
Where necessary, we may share limited personal information with carefully selected service providers solely for the purpose of processing orders, processing payments, providing customer support, complying with legal obligations, and delivering essential services required to operate our business. All such providers are contractually required to maintain the confidentiality and security of your personal information and to process it only in accordance with applicable data protection laws.
If you choose to subscribe to our newsletter or receive marketing communications, you may withdraw your consent and unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
By using our website, you acknowledge and agree to the collection, use, and processing of your personal information as described in our Privacy Policy. We remain committed to protecting your privacy and providing a secure, transparent, and trustworthy shopping experience.
WHOLESALE INQUIRIES
Thank you for your interest in partnering with Little Joy Co.
We welcome enquiries from retailers, boutiques, and businesses interested in stocking our children's clothing and accessories. We are always pleased to explore new wholesale partnerships with businesses that share our commitment to quality, style, and exceptional customer service.
If you would like to become a wholesale partner, please contact us with details about your business, including your company name, location, website, and the products you are interested in. Our team will carefully review your enquiry and respond as soon as possible with information regarding wholesale pricing, minimum order quantities, and partnership opportunities.
We look forward to building long-term relationships with retailers who share our passion for bringing beautifully designed children's fashion and accessories to families around the world.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments